# Flow by Agentic Machines > Flow supports commissioning troubleshooting with complete plant documentation, read-only controller access and test information uploaded during commissioning. ## Flow Flow is the named AI agent that plant engineers and commissioning teams work with to investigate deviations and determine the next diagnostic step. Flow ingests the complete plant documentation as its knowledge foundation. During commissioning, Flow reads selected process values, status signals, and alarms from the plant controller, such as a PLC, via a read-only connection. It combines this information with test records and observations uploaded during commissioning, relating them to equipment and test steps to support comparison of expected and observed behavior. Flow does not operate the plant. Engineers evaluate the evidence and retain control of the next check. ## The Agentic Twin The Agentic Twin gives Flow the context of a specific plant. It links equipment tags, drawings, design notes, and test procedures from the complete plant documentation. Selected controller signals and newly uploaded test information extend this context during commissioning; they do not replace the documentation. Agentic Machines provides the Agentic Twin. Agentic Machines is a brand of IconicC digital GmbH. ## Troubleshooting Example The homepage leads with a static, fictional cooling-test example. Flow relates signals PT-201, PT-202 and XV-201 between 10:42 and 10:44 to an uploaded test record and test procedure CT-014, Step 3. The answer suggests comparing the pressure trend and valve feedback with the expected response. The event sequence does not establish a cause. All example signals, test records, and documents are fictional. Source labels are plain text, not live data or links to real plant records. ## Supporting Documentation Q&A Documentation ingestion and Q&A are part of the same commissioning workflow, not a separate or superseded product. Flow answers plant documentation questions with links to relevant drawings or design notes. A secondary static, fictional example concerns separator V-101 and P&ID P-101, Rev B, Sheet 2. Its source label is illustrative text, not a link to a real plant document. ## Commissioning Workflow Define the plant area and test procedure and provide the complete plant documentation. Agree the selected controller signals and add test records and observations as commissioning progresses. Use Flow to compare expected and observed behavior, review source references, and determine the next diagnostic step. Discuss your commissioning use case by email: info@iconicc.com. ## Website Scope This is the public product-information website for Flow, not the commissioning application. The website's examples are static illustrations. They do not connect to a controller, display live plant data, or accept document uploads. Contact links open an email to info@iconicc.com; they do not book an appointment or grant application access. ## Public Pages and Languages The homepage supports English, German, and Dutch using an on-page language selector. These are not separate language URLs. Legal pages are available in English and German; Dutch uses the English legal pages. - [Flow homepage](https://iconicc.com/): Product description, fictional examples, and commissioning contact. - [Imprint (English)](https://iconicc.com/imprint.html): Company identification and website terms. - [Privacy policy (English)](https://iconicc.com/privacy-policy.html): Privacy and analytics information. - [Impressum (Deutsch)](https://iconicc.com/impressum.html): Anbieterkennzeichnung und Nutzungsbedingungen. - [Datenschutz (Deutsch)](https://iconicc.com/datenschutz.html): Datenschutzhinweise. - [Sitemap](https://iconicc.com/sitemap.xml): Canonical public page URLs. - [Robots rules](https://iconicc.com/robots.txt): Crawler access rules and sitemap location. ## Company and Contact - Company: IconicC digital GmbH - Brand: Agentic Machines - Email: info@iconicc.com - Phone: +49 89 45227340 - Address: Saarlouiser Strasse 19, 80997 Muenchen, Germany